The mediators teach the parties to confirm that each party is fully listened in the resolution process.

1.       The mediators teach the parties to confirm that each party is fully listened in the resolution process. When necessary, the mediator can help the parties by rearranging communications because of better understanding about conflict. When both parties give their arguments in front of mediators help them to present summary of conflict. People have to face the sorrows if they cannot give their arguments in front of mediators. Mediation is a process which is used to solve the problems in a sufficient way.